SHIPPING POLICY

Upstate Elevator Supply Co. may ship using USPS Priority Mail, UPS Ground or FedEx Ground. All products may or may not be available in your area. If a product is not available in your area, you will not be able to checkout through the site if the ship to address is invalid.

Orders typically ship within 1-2 business days from when it is placed Monday through Friday. Orders placed after 12pm EST on Fridays will ship the following business day. Customers can expect to receive their order within seven (7) to ten (10) business days.

Please note: USPS is currently experiencing major delays due to the COVID-19 Pandemic, please allow at least 24-48 hours for your tracking to update from when your shipping notice is received.

Please contact us directly with any shipping questions. Customers are responsible for checking their shipment for damage at time of delivery. Claims for product damaged during shipping must be made within 48 hrs.